Messaging Terms and Conditions & Privacy Policy

Prime Residences LLC Terms and Conditions / Privacy Policy

Prime Residences LLC respects your privacy. By opting in to our SMS messaging service,

You agree to the following terms regarding how we handle your data.

Data Collection

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage

We use your data solely for sending informational and conversational messages that answer questions and provide support to customers.

Data Security

We protect your data with secure storage measures to prevent unauthorized access.

Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Message and Data Rates

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and messaging frequency does vary. For questions about this messaging service, contact Prime Residences LLC at partners@primeresidencesllc.com, 954-799-9678, or 200 S Andrews Ave. Suite 504 #1123, Fort Lauderdale, FL 33301. We maintain administrative, technical, and organizational safeguards to prevent unauthorized access, use, or disclosure of personal data, and we prohibit unauthorized sharing of user information.

Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to partners@primeresidencesllc.com or phone number 954-799-9678. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

Help

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Carrier Non-Liability

Carriers are not liable for any delayed or undelivered messages.

Non-Sharing Clause

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

Data Sharing

Prime Residences Messaging Terms and Conditions

  1. The messaging program consists of conversational and customer care messages that answer questions and provide support to customers.
  2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at partners@primeresidencesllc.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
  7. You agree to receive SMS messages from Prime Residences LLC. These messages may include the required message types, conversational and customer care. Message frequency may vary. Message and data rates may apply.

Privacy Policy

Data Sharing, SMS Opt-In Information, and Security

No Sale or Unauthorized Sharing of Personal Information. Prime Residences, LLC does not sell, rent, or otherwise share consumer personal information with external organizations for their own marketing or promotional purposes. Consumer information will not be transferred to any external organization except when strictly necessary to provide, maintain, or support the services requested by the consumer, or when required or permitted by applicable law.

SMS Opt-In Information. We do not sell, rent, share, or transfer SMS opt-in information, including phone numbers and consent records, to any third party or external organization for marketing or promotional purposes. SMS opt-in data is used solely for the purposes for which the consumer provided consent, including sending requested text messages and providing related services. SMS opt-in information will not be used for unrelated marketing or transferred to third parties for their own messaging campaigns.

Service Providers. When necessary to provide our services, we may provide limited personal information to authorized service providers that perform services on our behalf, such as communications, messaging, technology, payment processing, hosting, or customer support. These service providers may access personal information only as necessary to perform their contracted services and are required to maintain the confidentiality and security of that information.

Administrative, Technical, and Physical Safeguards. We maintain administrative, technical, and physical safeguards designed to prevent unauthorized access, use, alteration, disclosure, or destruction of personal information. Access to personal information is limited to authorized personnel and authorized service providers who have a legitimate business need to access such information and who are required to comply with applicable confidentiality and data-security obligations.

Legal and Necessary Disclosures. We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful governmental requests, or when necessary to protect the rights, safety, security, or property of Prime Residences, LLC, our customers, or others.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Prime Residences Messaging Terms and Conditions

The messaging program consists of general conversational messaging to answer questions and provide support to customers.